Patient Information

Why Physiotherapy?

Physiotherapists are trained primary providers and experts in the area of musculoskeletal pain and injury.  You can make an appointment, or claim for an injury, without a referral.  We can lodge your ACC or insurance claim, order Xrays and ultrasound scans and refer to Orthopaedic Specialists directly.   Our staff are trained to recognise non-musculoskeletal conditions and will refer those to an appropriate provider for further investigation.   We maintain good relationships with the GP’s in our area, to ensure that we are all on the same page when it comes to your healthcare.

What to expect at your first appointment

Please try to arrive a few minutes early for your first appointment as you will need to fill out a basic health questionnaire and your personal details prior to you consultation.

Your first consultation will involve your therapist taking a detailed history of your injury or complaint.  This will be followed by a thorough physical examination of the complaint.  This may include: movements of the injured site, special tests for the anatomical structures of the joints or muscles around the site, palpation of the area and a screening of posture and position of the area.  It’s a good idea to think about clothing that you wear to the assessment to make it easier to assess the body part in question.  Our therapists will ensure that this process is completed in a manner that maintains your comfort and dignity throughout.

Treatment options will be discussed with you at the conclusion of the assessment and started during the same session.  There is often a need for followup consultation to continue therapeutic work, or to review and progress exercises as required.


Our Fees

ACC Consultation
Initial – $25
Subsequent visits – $20

Private Consultation
Initial – $70
Subsequent visits – $60

10% Gold Card holder discount applies to all consultation fees

* Additional materials charges may apply if required.